Delivery & Return policy

Delivery, Return and Refund policy

Delivery, Return & Refund Policy

Thanks for shopping at Caring Hands.

 

Delivery

We deliver items currently only to following countries:

Åland islands, Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom (UK), Vatican.

If your country is not on the above list, please contact us for more information [email protected] More countries will be added in the near future.

All deliveries to above countries are FREE.

Deliveries to above countries shall take 2-10 business days, depending on the country and the day and time of the order.

All deliveries will be shipped and sent from Finland.

 

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. Please print an order confirmation, receipt or such document to be attached with the returned item.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

Payments

You have multiple payment methods to choose from. You will find the payment terms for Paypal and credit card through our website. In addition, payment terms for online bank account payments you will find from here https://www.checkout.fi/ehdot-ja-sopimukset/maksuehdot

Contact us

If you have any questions on how to return your item to us, contact us.